Privacy Policy

We may collect information that you provide when you submit an inquiry, request a quotation, contact us, or share a buyer brief. This may include:

• Name, company name, country, email address, phone number, and WhatsApp contact information.
• Product interests, estimated order quantity, target market, and other information relevant to your sourcing request.
• Inquiry messages, documents, product references, specifications, and uploaded files.

We may also collect technical and usage information, including IP address, browser and device information, cookies, source page, referral information, and UTM parameters.

We use information to operate ThaiMade Global and provide B2B sourcing and trade-coordination services. This includes:

• Responding to inquiries, requests for information, and quotation-related discussions.
• Reviewing and screening business inquiries to help ensure appropriate buyer, product, and market fit.
• Contacting you by email, WhatsApp, LINE, or another channel you choose.
• Preparing product options, export-related documentation, logistics coordination, and other requested trade services.
• Improving our website, understanding marketing performance, and measuring the effectiveness of campaigns.
• Protecting our website and business from fraud, spam, misuse, and unlawful activity.

We do not sell personal information. We may share information with service providers and business partners only where necessary to operate our services or respond to a legitimate business request.

These may include providers of hosting, databases, analytics, email, Meta and WhatsApp services, and logistics services. When needed for a sourcing or export request, we may also share relevant information with appropriate parties involved in preparing the requested product, documentation, or shipment. We seek to limit sharing to what is relevant to the request.

We retain personal information for as long as reasonably necessary to respond to inquiries, maintain business records, provide requested services, meet legal or operational requirements, resolve disputes, and enforce our agreements. The retention period may vary based on the nature of the information and the business relationship.

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure. No online system can be guaranteed completely secure, and you should use appropriate care when sharing information online.

ThaiMade Global operates from Thailand and supports international buyers. Information may be processed in Thailand or in other countries where our service providers, business partners, or communications platforms operate. These countries may have data-protection laws that differ from those in your country.

We may use cookies and similar technologies to remember preferences, understand how visitors use the website, measure campaign performance, and improve the website experience. You can manage cookies through your browser settings; disabling certain cookies may affect some website features.

Our website may link to third-party websites or services, including communication platforms. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing personal information through a third-party service.

Depending on applicable law, you may have rights to request access to, correction of, deletion of, restriction of, or objection to the processing of your personal information. You may also withdraw consent where processing is based on consent. To make a request, contact us using the details below. We may need to verify your identity and the scope of your request.

ThaiMade Global is intended for business users and is not directed to children. We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can review the matter.

We may update this Privacy Policy from time to time to reflect changes in our services, operations, or legal requirements. The current version will be posted on this page with the revised effective or last-updated date.

If you have questions about this Privacy Policy or how ThaiMade Global manages personal information, please contact us: